BoyarMiller Honored Among BTI Most Recommended Law Firms 2021; Report Cites Superior Client Service as Driving Force for Recommendations
HOUSTON (July 12, 2021) – BTI Consulting Group, an independent research firm, has named BoyarMiller among the Most Recommended Law Firms by legal decision makers this year.
The BTI Most Recommended Law Firms 2021 draws solely on in-depth, telephone-based unprompted interviews as part of its ongoing annual survey of general counsel, which is now in its 20th year.
“We are honored that the corporate General Counsels that we work with provided unsolicited strong recommendations for our firm and our team,” said BoyarMiller Chairman Chris Hanslik. “We strive to exceed client expectations and this is one testament that we are meeting our goal.”
Superior client service is the leading driver of law firm recommendations by General Counsel, cites the BTI report. The five components of superior service include: delivering an excellent client experience; mobilizing quickly, being easy to engage; developing custom solutions; and incorporating deep industry insights
According to BTI, client recommendations sit at the epicenter of law firm hiring and recurring business. Virtually every top legal decision maker looks to peer recommendations when first thinking of hiring a new law firm.
About BTI Consulting Group
BTI Consulting Group is a leader in law firm client feedback. They conduct independent research on how clients acquire, manage, and evaluate their professional service providers. BTI performs research in 42 countries and improves performance for clients on 5 continents.
BoyarMiller is a mid-size Houston-based law firm that advances client business goals by bringing new possibilities into focus with confidence and clarity to achieve extraordinary outcomes. Since 1990, we have been providing practical and smart business solutions. Our firm is comprised of two practice groups—business law and litigation—and we serve multinational companies, middle-market businesses and entrepreneurs in need of collaborative and strategic representation. See boyarmiller.com for more information.